You heard a bang.
Now the door will not lift.
That sound is usually a spring letting go, and it is the failure that traps your car. Tell us what you heard; it helps us know what to check — and you get the price before the repair starts.
Wondering what this costs? See typical prices ›¿Prefiere español? Vea esta misma página en español — le contesta una persona en español.
Javier, his truck,
or this job
- Do not force the door open. With a broken spring it is extremely heavy and it can drop.
- Do not keep pressing the opener. It is not going to win, and it can burn out the motor.
- Do not disconnect the opener to lift it yourself. Call us and tell us the car is stuck — that is what we need to know.
How you know it is the spring
- You heard a bang, sometimes loud enough that you thought something fell in the garage.
- The door will not go up, or it goes up a few inches and stops.
- The opener strains, hums, or clicks and gives up.
- Look at the bar above the door — if the coiled spring has a visible gap in it, that is a break.
Please do not do this one yourself
A garage door spring is wound tight enough to lift the whole door. When one lets go it does not gently fall, it whips, and people are seriously injured replacing these at home.
If the door is stuck, leave it stuck and call. If a cable is hanging loose, keep everyone out of the garage until somebody who does this for a living looks at it.
Why springs go, and why both usually get replaced
Springs are rated in cycles — one up and one down is a cycle. A standard spring is built for a set number of them, and a busy household burns through cycles faster than people expect. When one breaks on a two spring door, the second one is the same age and has done the same work. Replacing only the broken one usually means paying for the same visit twice.
We will tell you which situation you are in and what each option costs, and you choose. If your door has one spring, we are not going to invent a second one.
The price comes first.
You have probably heard the stories. Somebody advertises a $39 spring, shows up, and an hour later the bill is nine hundred dollars. That is not how this works here.
We look at the door, we tell you what is wrong, and you get the price before any repair starts. If the price does not work for you, we pack up and leave.
And if we find something after the work starts that changes the job or the price, we stop, show you what changed, and get your okay before we do anything more.
Easy Up LLC · Nevada license #0092593 · BBB Accredited, A+
Questions people actually ask
Can I just replace the spring myself?
We would rather you did not. Torsion springs are wound under enough tension to lift the whole door, and releasing that tension without the right bars is how people get badly hurt. Parts are cheap; hands are not.
Should both springs be replaced?
On a two spring door, usually yes, because the second spring is the same age and the same mileage. We will tell you what each option costs and let you decide.
How long does it take?
We will tell you when we quote it, once we have seen which setup your door has.
Can I still get my car out?
Do not force it, and do not disconnect the opener to lift it by hand. The spring is what carries the weight of that door, so with a broken spring it is extremely heavy and it can drop. Call us before you try anything.
Homes only — door swaps, repairs and service. We do not take commercial or new-construction work.